> ## Documentation Index
> Fetch the complete documentation index at: https://docs.plurai.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Triage the gaps

> Decide which problems to fix first, and which are intended behavior.

The **Gaps and fixes** tab lists every **gap**: a problem your agent got wrong, confirmed in the run.

Not just a score
Each gap says what went wrong, not only that something did.

Traced to the source
The moment in the conversation and the place in your agent that caused it.

Worst first
Ranked by severity, so your time goes to what matters most.

![The Gaps and fixes tab of the report](https://mintcdn.com/plurai/V3XeGRFO5iyJejs5/images/report/gaps.png?fit=max\&auto=format\&n=V3XeGRFO5iyJejs5\&q=85\&s=bb915a0d2029bf50e189cf45108608b5)

Gaps and fixes: every gap ranked by severity, with how many scenarios it hit.

## Decide what comes first

Look at two things together:

* **Severity.** **Critical** and **High** gaps are ones users will notice or that can cause harm. Fix those
  before you ship.
* **Scenarios hit.** A gap that shows up in many scenarios affects many users.

## Know whose problem it is

Each gap says where the fix belongs:

* **Agent:** a real problem in your agent. This is what you're here to find.
* **Test setup:** a problem in how the test was set up, not in your agent.
* **Mock environment:** a problem in the simulated systems.

Only agent gaps need a change to your agent. The others are fixed on the simulation side.

## When the agent is right

Sometimes a gap is behavior you want. Say so in chat: *"This one is intended, skip its fix."*

For every label in this tab, see [Gaps and fixes](https://docs.plurai.ai/report/gaps-and-fixes.md).


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